Quality Improvement Program

Sunflower Health Plan's Quality Improvement (QI) Program focuses on preventive health. The program creates plans, puts those plans into action, and measures efforts to improve your health and safety. 

The QI Program strives to make a difference in health outcomes. It develops actions to improve member and provider satisfaction. Sunflower Health Plan involves providers within our plan. The providers assist with developing and monitoring activities of the QI Program, as well as providing insight into preventive health resources and information.

For questions about the QI Program and our progress on meeting goals, call the Customer Service department at toll free 1-877-644-4623 (TTY: 711).

The QI Program also reviews services provided to our members. We have clinical practice guidelines for certain conditions. If you would like more information about programs call us at toll free 1-877-644-4623 (TTY: 711).

For more information on the plan’s ratings, including performance on health outcomes and member surveys, please visit Sunflower's NCQA Health Plan Rating page.