Provider Resources

• Manuals, Forms and Resources 
• Eligibility Verification
• Prior Authorization
• Electronic Transactions
• Preferred Drug Lists and Pharmacy Info
• Provider Training

Member Medicaid Redeterminations

The State of Kansas is resuming Medicaid eligibility renewals. You can see which of your patients are coming up for renewal in our Secure Provider Portal and remind them to respond to any requests from the state.

Help your patients avoid gaps in coverage and let them know:

They may need to verify eligibility every year or risk losing their Medicaid coverage.

They need to make sure the state has their correct contact info by:

• Calling the KanCare Clearinghouse at 800-792-4884.
• Visiting KanCare's website. They can look for these three dots to begin their update.
• If they have a KanCare Self Service account, they can also update their info there. They can look for “Access My KanCare.”

Disability Assistance

Provider Accessibility Initiative COVID-19 Web Series

Sunflower, in partnership with the National Council on Independent Living, is pleased to provide timely recommendations from experts with disabilities on how our national network of providers can deliver disability-competent care during the COVID-19 epidemic.

• COVID-19 and People with Disabilities - Learn how health professionals can best include people with disabilities in their response to the COVID-19 epidemic. Our speakers share simple, concrete steps health professionals can take to improve access and provide safe, effective care to people with disabilities.
  • COVID-19 and People with Disabilities Tip Sheet (PDF)
• Essential Services: Maintaining Access to Personal Attendants During the COVID-19 Epidemic - Access to person attendants (aka personal care attendants or home care workers) can be a life or death service for people with disabilities. It also greatly diminishes the ability of some people with disabilities to socially distance or isolate. Learn how you can help maintain access to personal attendants during the COVID-19 epidemic.
  • Essential Services: Maintaining Access to Personal Attendants during the COVID-19 Epidemic Tip Sheet (PDF)

Medical Equipment

The following vendors have extended discounts on ADA medical office equipment to Sunflower providers:

• Medical Accessibility LLC adjustable height exam table and weight scale (PDF)
• Midmark Corporation adjustable height power exam chair (PDF)

Teladoc Digital Mental Health

Our members are not alone. One in four people will have depression or anxiety at some point in their life. Now they can get help from the comfort and privacy of their home. Many health clubs focus on the body. Teladoc Mental Health focuses on the mind and spirit.

• Personal – Daily exercises, eLearning tools, inspirational thoughts and activities made for each member needs.
• Proven – Teladoc Mental Health will provide resources based on the latest research and clinical advice from a network of mental health care experts.
• Private – Teladoc Mental Health has many processes in place to protect the privacy of our members.