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2024 NCQA Accreditation Annual Provider Notification

Date: 11/13/24

HELPING YOU CARE FOR YOUR PATIENTS IS OUR TOP PRIORITY.

Strong communication and trust between you and your patients will help ensure they’re satisfied and have good outcomes. You can rely on Sunflower Health Plan for information and support to help you keep those patient relationships strong.

Annual CAHPS Survey

Happening February Through May

The Consumer Assessment of Healthcare Providers and Systems (CAHPS) Health Plan Survey is an opportunity for your patients to share their healthcare experiences with you as their provider and with their health plan. Your patients are asked specific questions, which include how well their doctor communicates, if they felt their doctor listened to them, ­ These survey results are reviewed by the health plan and are key to helping us improve your experience, so please be sure to complete the survey if you receive one.

Our Support Doesn’t Stop There

Our provider website contains essential information, including member surveys, health equity resources, language services and resources, provider credentialing rights, the utilization management process, how to access care management services and other sources of support for you. Read more on our Providing Quality Care web page.

If you have additional questions or need specific support, call Provider Services at the numbers below.