SafeRide to Manage Sunflower Members' Non-Emergency Medical Transportation Beginning Nov. 1
Date: 10/28/24
Sunflower Transitions to SafeRide for Non-Emergency Medical Transportation Services
Effective November 1, 2024, Sunflower is partnering with SafeRide to provide members with non-emergency medical transportation (NEMT) services to provide curb-to-curb transportation. SafeRide also will manage gas reimbursement for Sunflower Medicaid members.
- Sunflower Medicaid members can receive $0.60 per mile (beginning Nov. 1) to get to and from their healthcare appointments.
- Members' friends, relatives or neighbors may also be reimbursed for driving our members.
- Drivers must register to become an approved gas-mileage reimbursement driver through SafeRide.
These trips do not include ambulance trips.
Members can arrange gas reimbursement or NEMT in two ways:
- Call SafeRide - 1-877-917-8162, TTY 711
- Use the SafeRide Member Portal
Information Needed to Schedule Services
Members should have the following information ready when they call to make a reservation:
- Member ID number
- Member date of birth
- Telephone number
- Doctor’s name
- Date and time of appointment
- Pick-up address
- Drop-off address
Visit the Transportation and Gas Reimbursement page on Sunflower's website to learn more.
If you have questions about this bulletin or other provider resources, please contact your Provider Relations Representative or call Customer Service at 1-877-644-4623.