KMAP BULLETIN: Working Healthy Premium Recommendations

Date: 04/27/23

The Kansas Department of Health and Environment (KDHE) encourages Kansans enrolled in Working Healthy and Work Opportunities Reward Kansans (WORK) to make timely payments on monthly premiums. Working Healthy/WORK enrollees have not been penalized for delinquent accounts during the COVID-19 pandemic. Penalties for nonpayment will resume effective April 2023. Paying premiums and avoiding delinquency is important to maintaining continuous coverage as the State resumes normal business operations following the COVID-19 pandemic and as the Public Health Emergency (PHE) ends effective May 2023.

KDHE will disregard premium balances incurred between January 1, 2020, through April 1, 2023. If a Working Healthy/WORK account becomes delinquent, there is a chance that the member will lose eligibility for Working Healthy.

“Working Healthy and WORK members receive support that allows them to work and keep their health care coverage and services,” said Janet Stanek, Secretary, KDHE. “As KDHE resumes normal business operations following the COVID-19 Public Health Emergency, waiving outstanding Working Healthy and WORK premiums allows members to maintain these supports.”

Premiums can only be increased by KanCare based upon the current income reported at the time of your review.

To pay your Working Healthy/WORK premium, you can:
• Pay Online here.
• Call 1-866-923-2724 to make a self-service payment.
• Mail a check or money order payable to KanCare Premium Billing: KanCare Premium Billing P.O. Box 842195 Dallas, TX 75284-2195

Working Healthy is a work incentive program that helps Kansans with disabilities keep their KanCare coverage while on the job. The WORK program allows Working Healthy members to receive personal assistance services while living and working in their communities.

To update your contact information with KanCare, visit the KanCare website and click the red chat bubble, or call the KanCare Clearinghouse at 1-800-792-4884.